Narita airport/Haneda airport car/limo transfer services.Airport limousine/aiport
limo/airport taxi/airport shuttle/chauffeur transportation services in
Terms & Conditions apply to all services provided by Tokyo Airporter
1 Definitions and Interpretations
1.1 In these Conditions:
"These Conditions" means the standard terms and conditions of
sale set out in this document and (unless the context otherwise requires)
includes any special terms and conditions agreed in writing between the
Passenger and the Provider;
"The Passenger" means the person who accepts a quotation or offer
of the Provider for the sale of Services or whose order for the Services
is accepted by the Provider;
"The Provider" means Tokyo Airporter.
"The Contract" means the contract for the provision of transfer
services under these Conditions;
"The Service" means the service of transport to or from airports
(including any instalment of the service or any multiple services) which
the Provider is to supply in accordance with these Conditions;
1.2 Any reference in these Conditions to a statute or a provision of a
statute shall be construed as a reference to that statute or provision
as amended, re-enacted or extended at the relevant time.
1.3 The headings in these Conditions are for convenience only and shall
not affect their interpretation.
2.1 The Provider shall sell and the Passenger shall purchase the Service in accordance with any quotation or offer of the Provider which is accepted by the Passenger, or any reservation of the Passenger which is accepted by the Provider, subject in either case to these Conditions, which shall govern the Contract to the exclusion of any other terms and conditions subject to which any such quotation is accepted or purported to be accepted, or any such reservation is made or purported to be made, by the Passenger.
2.2 A contract will only come in to being upon the acceptance of the Provider of the reservation and the following conditions shall be deemed to be incorporated in the contract. The passenger accepts these terms & conditions by placing a reservation, booking with the provider via but not limited to the providers; web site (http://www.Tokyo Airporter.com), via telephone, or via any representative agent.
2.3 The Contract will be subject to these conditions. The provider reserves the right to revise these terms & conditions at any time without prior notice at its sole discretion. Any revised terms and conditions will be posted on the providers web site and will come into effect 1hour after posting.
2.4 No reservation submitted by the passenger shall be deemed to be accepted by the provider unless and until confirmed in writing by email telephone or otherwise by an authorised representative of the provider.
2.5 The specification for the services shall be those set out in the providers
sales documentation unless varied expressly in the passengers reservation
(if accepted by the provider). The service will only be supplied as stated
in the providers price list. Reservations received other than these will
be adjusted accordingly. Illustrations, photographs or descriptions whether
in the website, brochures, price lists or other documents issued by the
provider are intended as a guide only and the contents shall not be binding
on the Provider.
2.6 The Provider reserves the right to make any changes in the specification of the services which are required to conform with any applicable safety or other statutory or regulatory requirements or, where the services are to be supplied to the Providers specification, which do not materially affect their performance.
2.7 Sub- contracting companies are not authorised to make any representations or claims concerning the service unless confirmed by the Provider in writing by email, telephone or otherwise. In entering into the Contract the Passenger acknowledges that it does not rely on, and waives any claim for beach of, any such representations, which are not so confirmed.
2.8 No variation to these Conditions shall be binding unless agreed in writing by email, telephone or otherwise between the authorised representations of the passenger and the provider.
2.9 Sales literature, price lists and other documents issued by the provider
in relation to the service are subject to alteration without notice and
do not constitute offers to sell the service, which are capable of acceptance.
A reservation placed by the passenger may not be withdrawn cancelled or
altered prior to acceptance by the provider. No contract for the offer
of service shall be binding on the provider unless the provider has issued
a quotation which is expressed to be an offer of service; or has accepted
a reservation placed by the passenger, by whichever is the earlier of:
2.9.1 the Providers written acceptance;
2.9.2 delivery of the service;
2.10 Any typographical, clerical or other accidental errors or omissions in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by the Provider shall be subject to correction without any liability on the part of the Provider.
2.11 The price of the Service shall be the price listed in the Providers
published price list current at the date of acceptance of the passengers
reservation or such other price as may be agreed in writing by the provider
and the passenger.
2.12 Where the provider has quoted a price for the service other than in
accordance with the Providers published price list the price quoted shall
be valid for 24 hours only or such other time as the Provider may specify.
2.13 The Provider reserves the right, by giving notice to the Passenger at any time before delivery, to increase the price of the service to reflect any increase in the cost to the provider which is due to any factor beyond the control of the provider (such as, without limitation, any foreign exchange fluctuation, currency
regulation or alteration of duties, any change in delivery dates, quantities
or specifications for the service which is requested by the Passenger,
or any delay caused by any instructions of the Passenger or failure of
the Passenger to give the Provider adequate information or instructions.
2.14 The Provider reserves the right to use the services of contractors
or sub-contractors (herein known as third parties) to provide services
to Passengers. Where appropriate details i.e. names, addresses of any such
third parties will be provided by the Provider upon any reasonable request
and at the discretion of the Provider.
2.15 Reservations made for service on the following dates will be subject
to an additional surcharge of 50% on published prices: 30,31 December &
2.16 A maximum time of 30 minutes for address collections & 90 minutes
for airport/seaport will be allocated, whereupon non-contact with passengers
will classify the reservation to be a no show & will be subject to
clauses 3.2 & 4.33
2.17 All payments that are made in cash (\) or credit card to the Provider
for the provision of services & on any confirmed reservations made
with the provider directly or indirectly will result in a non refundable
charge processing fee.
3 Terms Of Carriage
3.1 The Providers (herein known as Tokyo Airporter) prices are based on Passengers being ready to travel at the booked time. Passengers must book their airport transfer in accordance with check in times and guidelines provided by their relevant airline.
3.2 All meets apart from airports waiting time are free for the first 10
minutes; thereafter you will be charged \100 per minute on the entire waiting time.
Airports meets: 90 minutes free waiting time from the time of landing, thereafter you will be charged \100 per minute. (There is no additional charge for flight delays).
3.3 Fares quoted are flat rates. Any diversions, additional set downs or
pickups by passengers will incur a minimum charge of \1000 per diversion.
Fares quoted that are not booked will have a validity of 24 hours. Tokyo
Airporter reserve the right of altering any prices without prior notification
however any quote/booking confirmed by Tokyo Airporter will remain binding.
3.4 Neither Tokyo Airporter nor any of its contracted or sub-contracted
drivers will accept responsibility for loss or damage to luggage. Passengers
are responsible for ensuring that their luggage is loaded/unloaded at all
times, if accompanying the luggage on the journey. Tokyo Airporter &
or its contracted or sub-contracted drivers have the right to refuse any
passenger or to make the journey due to the passenger having excess luggage
which would result in the vehicle being unsafe whilst in motion.
3.5 Vehicles are booked by Passengers as requested. vehicles carry a maximum
of 12 passengers & luggage. Vehicles to carry a larger no of passengers
& luggage are available & are to be booked as required, (for luggage
limitations & vehicle types and relevance view vehicles).
4 Cancellations / Cancellation charges
4.1 No reservation which has been accepted by the Provider may be cancelled
by the Passenger except with the agreement in writing, by email, telephone
or otherwise of the Provider and on terms that the Passenger shall indemnify
the Provider in full against all loss (including loss of profit), costs
(including the cost of all labour and materials used), damages, charges
and expenses incurred by the Provider as a result of cancellation.
4.2 Vehicles that are booked by Passengers that are not suitable for the
purpose for which they have been booked for as in clause 3.5 will be subject
to clause 4.3.3. Vehicles that are cancelled by passengers after reservation
acceptance by the provider shall incur a \3000 charge.
4.3 Cancellation's must be informed of a minimum of 24 hour's prior to the time of booking via Contact Us..
4.3.1 Cancellation's informed 72 hours + prior to the time of booking \3000
cancellation charge incurred.
4.3.2 Cancellation's informed 24 to 72 hour's prior to the time of booking
cancellation charge incurred: 25% of quoted price for provision of service
4.3.3 Cancellation's not informed up to 24 hour's prior to the time of
booking cancellation charge incurred: 100% of quoted price for provision
5 General Applications
5.1 The Provider shall not be liable to the Passenger or be deemed to be in breach of the Contract by reason of any delay in delivery or in performing, or any failure to perform, any of the Providers obligations in relation to the Service, if the delay or failure was due to any cause beyond the Providers reasonable control. Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond the Providers reasonable control directly or indirectly:-
5.1.1 act of God, explosion, flood, tempest, fire or accident;
5.1.2 war or threat of war, sabotage, insurrection, civil disturbance or requisition;
5.1.3 acts, restrictions, regulations, byelaws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority;
5.1.4 traffic accidents, traffic hold ups, traffic congestion;
5.1.5 strikes, lockouts or other industrial actions or trade disputes (whether involving employees of the Provider or of a third party);
5.1.6 flight delays, flight cancellations;
5.1.7 power failure or breakdown in machinery including computer systems.
5.2 Subject as expressly provided in these Conditions, all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.
5.3 Except as expressly provided in these Conditions, the Provider shall not be liable to the passenger by reason of any representation, or any implied warranty, condition or other term, or any duty at common law or under statute, or under the express terms of the Contract, for any direct or consequential loss or damage sustained by the Passenger (including, without limitation, loss of profit or indirect or special loss), costs, expenses or other claims for consequential compensation whatsoever (and whether caused by the negligence of the Provider, its servants or agents or otherwise) which arise out of or in connection with the supply of the services.
5.4 If clause 4.2 applies then without prejudice to any other right or remedy available to the Provider, the Provider shall be entitled to cancel the Contract or suspend any further deliveries under the Contract without any liability to the Passenger, and if the Services have been delivered but no paid for the price shall become immediately due and payable notwithstanding any previous agreement or arrangement to the contrary.
5.5 The Passenger undertakes to the Provider that:-
5.5.1 the Passenger will regard as confidential the Contract and all information obtained by the Passenger relating to the business and/or products of the Provider and will not use or disclose to any third party such information without the Providers prior written consent provided that this undertaking shall not apply to information which is in the public domain other than by reason of the Passengers default;
5.5.2 the passenger will use all reasonable endeavours to ensure compliance with this condition by its employees, servants and agents. This Condition shall survive the termination of the contract.
6.1 No waiver by the provider of any breach of the Contract by the passenger shall be considered as a waiver of any subsequent breach of the same or any other provision.
6.2 If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Conditions and the remainder of the provision in question shall not be affected thereby.
6.3 The Contract shall be governed by the laws of Japan.
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