As part of our ongoing commitment to customer service, we at TokyoAirporter.com love to get feedback from our customers and find out how they rate our service so that we can continually improve it. Three days after travel, we send all customers who have provided their email address a short survey to complete.

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We won't keep you waiting at Narita airport-Haneda airport.Dependable-convenient-economical-trouble free airport transfer services.
Book Now! Arrival-transportation from Narita airport/Haneda airport-oneway/roundtrip. Departure-transportation to Narita airport/Haneda airport-oneway/roundtrip.Discount rates are available for round trip.

We are delighted with the positive feedback we have received and are pleased to say that over 84% of passengers surveyed rated our overall service as good or excellent and over 91% would recommend us to their friends and family!

Here are just some of the things our customers have said about us:

Narita airport transfer/Haneda airport transfer/Tokyo taxi/ Narita airport taxi/Haneda airport taxi/Narita limo/Haneda limo.
Quotation form-airport transfer service-Narita airport/Haneda airport.Click here !

g Thank you for such a convenient, reliable, and competitively priced service. I have already recommended you to several others who may need a Tokyo airport transfer. h
------J.Wong,

g Tokyo Airporter took all the hassle out of travelling from Narita airport and back again. The drivers were excellent and if we ever return we will definitely be booking Tokyo Airporter. Thank you. h
------H.Gilroy,

" Just wanted to say thank you for the wonderful service we received from you. We have used several transfer companies, but without doubt you are the best.I wonft hesitate to recommend you to anyone flying to Tokyo.Thanks again. Best regards "
------J.Quek,

" My partner and I used your airport shuttle for our stay in Tokyo recently and we were very impressed with the standard of service. We were met on time and the driver gave us lots of handy hints about where to visit during our holiday. On the return trip to Narita airport, the driver was right on time and was very friendly. A must if you ever go to Tokyo. Highly recommended. "
------K.Booth,

" Hello, Just a quick e-mail to say thank you for all your help. Your company was efficient and helpful. I look forward to dealing with you in the future.
Many Thanks "
------Ashley,

" I would like to take this opportunity to thank you and all your colleagues for a wonderful service provided in my families return transfer, in a very efficient, prompt, and in such courteous manner, in a very comfortable mini bus.
And I would like to add that we would have no hesitation in using your services again and I will certainly recommend you to anyone. Best regards "
------N.Peters,

" Hi ,Just wanted to let you know the transfer service was fantastic.
We were delayed in getting our luggage on arrival but as soon as we got to the arrival exit the driver was waiting for us. On the return we arranged to meet at 0640 and again the driver was there at 0615. Thanks for everything will definitely recommend your company anytime. Regards "
------M Robinson

" An absolutely fantastic service. Friendly driver who gave us lots of useful information: places to visit etc. I plan to return to Tokyo and will be using this wonderful service again! "
------L.Galiano,

g I used this service going from Haneda and then back to Narita. My daughter is studying in Kyoto and I recommended it to everyone I met at her school there. Great job. h
------J.Chan,

" Thanks to you and your very friendly driver we could arrive at Azabu university on time.His English was somewhat basic but we could tell his willing to inform us came from the heart so please pass on our thanks. We look forward in using your service in the future.Yours, "
------R.Shrigley,

" Good evening, I just want to say thank you for a good service. We booked with you to go to Tokyo, the Park Hyatt Tokyo Hotel, on September 16th and as you promised, the driver was waiting when we cleared arrivals and the mini van was just what we wanted, lots of room and very well maintained. The return journey on the 21st was just as good, spot on time at 05:00 !!!., I would recommend you to anyone and will certainly use you again when we visit Tokyo. Regards "
------G.Hutton,

g I have used TokyoAirporter four times in the last three month. Service without exception was superb and the drivers were very courteous. h
-------A.Stephenson,

" We have just returned from a weekend break in Tokyo and will be recommending your taxi service to all of our friends and family if they consider a trip to Tokyo. It was great to see you waiting at the airport as promised. The service you provided was first class. Many thanks! "
------R.Lau,

" We were very happy with the service you offered us. We arrived at the airport and a very kind lady was there to greet us. She offered us information whilst driving us to our destination. We were picked up on time on the day we left with no problems at all. Would definitely recommend, thank you again. "
------T.Cruise,

" We have just returned from our first visit to Japan, and would like to thank you so much for the prompt, efficient, courteous and informative service you provided. Your driver was waiting to meet us as promised and our return driver arrived promptly and ensured we were in good time for our flight home. Thank you once again. We would not hesitate to recommend you and will certainly use you again if we are lucky enough to return to Tokyo. "
------D.Campbell,

" Just wanted to thank you for the superb service that we received from you during our holiday last week. It made the journey so much easier having you there and waiting for us when we arrived and even more so, having your driver arrive for our return journey about 10 minutes early, meaning that we didnft even have the time to worry that you may have forgotten us! The drivers on both journeys were helpful and courteous. We would have no hesitation in recommending you to friends and family on their trips to Tokyo.
Thanks again, "
------T.Kirk,

g Fast, easy, efficient and ON TIME! h
------J.Kwon,

" Just a quick e-mail to say thank you very much for sorting our transfer to Hyatt regency ,Shinjuku last week.Everything went smoothly, and we really appreciate you fitting us in at such short notice.P.S our driver was a top guy!
Regards "
------T.Leishman,

" Many thanks once again for an exellent transfer. (Narita Airport - Oakwood apartment Shinjuku and return.Even though our flight was 3hrs late, the driver was waiting for us when we arrived.Return was spot on too. Regards "
------W.Koo,

" Hi, I recently arranged a return transfer from Haneda airport to Narita airport and just wanted to drop you an email to say thank you for a very professional and friendly service. We will be returning to Tokyo in the future and will most definitely use your company again.Kind Regards "
------F.Merrell,

" Thank you very much for your very efficient service. I will fully recommend you to anyone that is travelling to Tokyo and hopefully we will use you again on our return next year.Thanks once again. "
------K.Levin,

" Hi Airporter and team.....Just to say a big thank you for the professional and courteous way we were treated by your excellent team in these transfers from Narita airport to Grand Hyatt Tokyo. In these days when the usual thing is to complain, I wanted to congratulate you on your set-up and to wish you continued success in your business.With very best wishes and kind regards... "
------C.Sudasena,

g Very dependable services. Thanks! h
------J.Fong,

g It was perfect. When we return to Tokyo we will again use Tokyo Airporter as well as refer you to our friends. h
-------G.Sy,

g I was extremely pleased with this service and will definitely be using it on my next trips to Tokyo. My driver was exceptional - very friendly, helpful and professional. I really enjoyed taking this shuttle and would highly recommend it to all my colleagues and fellow travellers. h
------J.Rose,

" Just returned from our holidays and would like to thank you and all at Tokyo airporter for making our transfers from Narita Airport to Peninsula Hotel effortless and easy. This is the second time we have used Tokyo airporter and we will use you again and again. Fantastic service on arrival, courteous staff and drivers and spotless vehicles. Thank you all and we will see you next year. Regard "
------H.Wiggers,

" I would highly recommend your company. Our flight was delayed and the driver was there for us when we arrived. He was very friendly and full of information as we drove into Tokyo, pointing out the sights. On our return, the driver was very prompt and friendly. We were recommended your company by a friend who lives in Japan. The booking process was very efficient and I would certainly have no hesitation in recommending you to anyone visiting the city. "
------T.Roberts,

" Dear Tokyo Airporter, on behalf of my family and myself we would like to thank you for the great service you provided us with not only prompt but on time and polite. we will have no hesitation in using and telling our friends of your great service. many thanks "
------F.Crew,

g Fantastic service. Great vehicle and drivers were very nice. Would use again when in Tokyo. Thank you. h
------I.Ip,

" Thank you for your excellent service which we received last week on Saturday
17 January and Friday 23 January. The driver was very polite, welcoming and courteous to us as passengers and also to other road users. We will certainly use your service in the future and I have already recommended you to friends who are hoping to visit Tokyo next year.With warm regards and many thanks. "
------C.Hiscoe,

" Dear TokyoAirporter and staff, I just wanted to write and say how nice it was to meet you at Narita Airport and thank you for such an excellent service! Your driver was there to pick us all up on our return to Tokyo on the 16th October (indeed he was early!). It is always a bit of a worry when organising transport in a foreign country, taking into consideration our numbers and the fact that we had a small baby with us and lots of luggage, buggy etc.We neednft have worried !! Thank you once again for all your help and thanks to your courteous drivers too. Kind regards, "
------A.Devine,

" Dear sir, I have just returned from a holiday in Tokyo which i enjoyed very much,i used your transfer service and i would like to say it was a excellent service the car was comfortable and the driver was very helpfull and courteous, again on pick the driver was very punctual and again very courteous.I will certainly use your service again and will recommend your to friends. once again thank you for your excellent service. yours faithfull "
------H.Jylkka,

"Just a quick note to say what a great service you provide.6 of us arrived at Narita International Airport on the 1st August to go to Roppongi, the transport was ready and everything went very smoothly.On the return trip the coach was early and again everything went well, your staff both at the airport and the drivers were very friendly and helpful.Thank you and I will definitely use your company next year when we return to Tokyo.Cheers "
------S.Sterson,

" Hi all at Tokyo AIrporter Narita airport, Thanks for the transfers last weekend. Everything went amazingly smoothly and all had a great time.If anybody asks will definitely be recommending your company. Cheers, "
------H.Leeroy,

" We have now had our holiday to Tokyo, and thought wefd drop you an email to thank you very much for the great service which we received from Narita Airport Transfers. We were most impressed with the service, ie straight to the waiting vehicle and off to the Peninsula hotel (very pleasant driver too). Nice cool mini-van with the air conditioning which we appreciated. We would recommend using your firm to anyone needing transfers from Narita Airport to their accommodation. Thanks again. "
------P.Green,

" Excellent service.English Driver was very welcoming and very informative, of what to do. Totally recommend this airport transfer service, and totally feel secure"
------S.Cross,

" Hi, sorry for the late reply, but thank you very much for starting our trip and finishing it, hassle free, the greeting, driving and help was much appreciated.
Once again Thanks, Kind Regards "
------J.Ng,

" Thank you for the taxis you provided for my friends and I on 12 and 22 January. Your drivers were on time and extremely polite and friendly. I will definitely use your services next time I come to Tokyo."
------T.Ono,

" Hi there , just a quick note to so thanks for such brilliant service we will be sure to use you again many thanks. "
------M.E.Morthey,

" Hello Airporter and team
Sorry for the delay---just to say the transfers you arranged for us to Ginza Mariot Hotel were excellent -- every thing worked well. Will contact you again if we come back to Tokyo. Best Wishes "
------F.Jonsson,

" Excellent service, thank you very much and hope to use you again in February. "
------J.Butler,

" Wonderful service. Great communications. Prompt, informative and friendly. Would not hesitate to recommend. Thanks. "
------S.Anna,

" Thanks for your excellent service both over the net booking our transfers and the transfer itself. we were delayed outbound and you were there waiting for us promised, and we got a great commentary about Tokyo plus lots of useful do's and don't on the drive into the city. pick up for our return journey was on time and we had a pleasant drive back to the airport. we'll recommend you to all our friends if they visit Tokyo. thanks "
------P.Stone,